Position Title: Business Sales Executive
Role Status: Full Time – Permanent
Location: Maluafou – Samoa
Reports to: Director of Sales
Business Unit: Sales
Date: 17 October 2016

Position Summary:

This role is the key point of contact between Bluesky and its business clients. It requires planning, directing and controlling all business sales activities in the allocated territory. It is responsible for the maximisation of sales for Bluesky’s products to its business accounts.

Key Accountabilities and Results Areas

·         Identify sales opportunities and develop new business accounts; achieve sales targets for a wide range of Bluesky services and products.

 

·         Initiate and develop ideas & strategies to obtain more sales activities.

·          Effective and efficient performance of sales duties including reporting and managing sales issues.

 Major Responsibilities

·         Identify large corporate or government/ministry sales prospects through face to face solicitation of targeted prospects within an assigned territory or following leads from internal and/or external sources

·         Achieve new sales quotas and maintain established business customers in an assigned territory

·         Arrange and conduct product demonstrations and presentations

·         Monitor industry and competitor sales and product strategies, and promotional campaigns and communicate to Director of Sales on a regular basis.

·         Negotiate price and volume discounts within well-defined schedules and guidelines

·         Maintain regular contact new and existing customers to identify new business opportunities

·         Progressive managing an opportunity pipeline (funnel), closing all possible opportunities to achieve monthly targets.

·         Upkeep of proposal and contract records

·         Daily liaison with Sales Support team and other internal teams (customer service, marketing, technical) to provide information and ensure that customers receive excellent customer service.

·         Provide detailed information and reports to management as and when required.

·         Complete small, short-term projects with weekly to quarterly timeframes; perform ongoing, regular assigned tasks on a weekly/monthly basis

·         Provide Business and Residential Sales leads to appropriate executive or representative

·         Complete small, short-term projects with weekly to quarterly timeframes

·         Perform ongoing, regular tasks on a weekly/monthly basis

·         Undertake other duties as and when directed within the scope of the role and capabilities of the incumbent and abide by all relevant policies, procedures, standards and legislation as they apply to the position.

 

 Key Stakeholder Relationships

Internal Stakeholders:

·       Sales

·       Customer Service Department

·       All departments of Bluesky

External Stakeholders:

·       Customers

·       Companies & Organisations

·       Government, corporations & relevant authorities

·       Businesses

 

 Key Requirements and Competencies

Qualifications/ Experience:

·           Bachelors Degree in Business Administration, Management, Marketing, Computer Science or related field.

·           OR an equivalent of three years work experience in sales preferably business to business sales in telecommunications

 

Knowledge/ Skills /Ability:

Essential

·         Effective time management and organizational skills as well as sound product knowledge and industry perspective.

·         Fundamental problem solving abilities.

·         Work independently with minimal supervision

·         Strong communication skills with strong business related knowledge

·         Valid driver’s license with a clean driving record

 

Desirable

·         Highly self motivated and ambitious in achieving goals

·         Capable to thrive in today’s competitive market

·         Strong determination and be able to face and interact with customers easily with full confidence.

 

Organisational Competencies:

·       Customer Service – Treats all customers courteously; is responsive to customer requests and elicits feedback from them to monitor their satisfaction; considers both the short and long-term interests of the customer in making service decisions; proactively identifies customer needs and takes responsibility for resolving customer complaints in a timely manner.

 

·       Learning Agility – Demonstrates a personal learning orientation; seeks and constructively uses feedback to build on strengths and manage weaknesses; is curious and shares learning, and in doing so creates an expectation in others to seek and learn from experiences.

 

·       Building Collaborative Relationships – Exhibits an ability to cooperate and collaborate with colleagues across Telecom to achieve shared goals; develops and maintains a range of internal and external networks to meet organisational objectives; looks for opportunities to support colleagues.

 

·       Self Management – Sets personal goals in line with business unit plans; takes responsibility for prioritising own work; looks for opportunities to improve performance; is passionate about achieving results.

 

·       Continuous Improvement – Looks for opportunities to apply continuous improvement practices / principles in their work area; responds to suggestions from others; applies new learning so as to improve individual and team performance.

 

 Compliance

Business Compliance:

Ensure a sound understanding and:

·     demonstrate commitment to and comply with all legislation and Bluesky policy relevant to the role and all activities undertaken in the role

·     ethical performance in an effort to maintain a high standard of conduct expected and deserved by our customers and to enable the Company to continue to offer its services and comply with our Bluesky Code of Ethics and Conduct.

 

Health and Safety:

·       Undertake all work in a safe manner and follow all company and workplace health and safety procedures

·       Identify new hazards and advise manager or workplace Health and Safety representative/coordinator within 24 hours of identification

·       Accurately report incidents and accidents to manager or workplace Health and Safety representative/coordinator as soon as possible.

Vision, Purpose, Values, & Way

Our Vision

Our Purpose

Our Values

The Bluesky Way

To be the most recognised

and preferred company for

connecting our Pacific

communities around the

world.

We apply technology and

service excellence to

advance and improve the

lives of our customers

·         Customer first

·         Team work

·         Integrity

·         Passion

·         Positive attitude and smile!

We take ownership and

always do our best for

customers.

 

We respect and support

each other.