Details

Call Me Back feature is a product on Bluesky SMS platform and made available to all mobile customers. The feature allows a Bluesky Mobile customer to send a SMS notification to another Bluesky mobile customer asking them to Call Me Back.

This product is available to all Bluesky mobile customers at a nominal fee of $0.05. It is made available only to Prepaid customers.

To use Call Me Back customer dials *888#. On the USSD menu Call me is shown as option 9. Customer selects Call Me Back and menu will respond with 2 steps customer needs to complete.

Upon completion, a SMS message will be sent to a B person asking them to call A person back. (screen shots shown further in PDD)

Customer must have a minimum balance of $0.05 to use this feature.
When a customer selects Call Me Back and completes the steps this will trigger a SMS notification.
1. Customer A: Dials *888#, responds with ‘9’ and enters 7600000.
2. Customer B will receive a notification from Customer A phone number with the message
“Can you please call me back.”
Customer B if they have sufficient balance can call customer A back. Standard rates apply for the call.
For every Call Me Back request sent customer A will be charged $0.05.

Terms and Conditions

1. This feature is available only to prepaid customers
2. Minimum threshold to be able to use this feature is $0.05
3. Call Me Back Requests can be sent to both Digicel & Bluesky numbers