ECHARGEHOME
Chat with an Agent
Local Chat Hours:
Mon - Fri
8:30 AM - 5:00 PM

Terms and Conditions

Falenet – More Data Promotion

Terms & Conditions

Offer applies to new or existing Falenet customers only. Validity period of new plan is the same as the normal data bundles. Falenet echarge available at all retail outlets and Bluesky re-sellers. Promotion valid until 31 Jan. Call 121 or visit us at retail to sign up.

Introducing New Home Internet Plans

Terms & Conditions

Offer applies to postpaid residential customers only. Postpaid plans are subject to at-least a 12-month contract. Free 3GB is loaded by 1GB each month for 3 months and valid to use for the first 5 days of the billing month. Installation is Free. Equipment of ADSL Modem is required and costs $99. Existing customers can upgrade to new plans anytime by notifying our sales team. Sales reps are Fuatino (7500723) and Tualima (7500816).

MoanaTV Christmas Offer

1. Promotion applies to new residential customers in the Moana TV coverage area

2. Promotion applies to Prepaid customers only.

3. Contractual term is for the duration of two months.

4. Equipment remains Bluesky property throughout the promotional period

5. Equipment must be returned to Bluesky Maluafou Office if customer does not want to continue after the promotional period.

6. If equipment is not returned within 15 business days from last date of service, Bluesky has the right to remove from the customer’s home.

7. Customer will be charged for the full upfront cost of installation and equipment if equipment is returned damaged in any way.

8. Damages to the equipment due to natural causes is the responsibility of the customer.

9. If customer wishes to continue the service, they must re-sign a 24 month contract at regular monthly plan price

LET’S CELEBRATE CHRISTMAS CAMPAIGN

Promotion Dates

Start: Wed 26 Oct, 2016

Ends: Thurs 22 Dec, 2016

Promotion Details

Let’s Celebrate Christmas this year with Bluesky! Bluesky is giving away a 2016 Toyota Hilux for a lucky person as well as an opportunity to win cash prizes of up to $23,000 for Christmas.

Bluesky have created an umbrella tagline ‘Let’s Celebrate!’ to encourage people to celebrate this festive season, whether it be with family, a new job or even a new baby. This is the season to Celebrate! For customers that echarge or sends a SMS to the short code they will instantly receive a notification advising that they have won an entry into the Lets Celebrate Promotion. For SMS customers, it will also show the total number of entries that they up to that point. For those who sign up for a new service, pay their bill or purchases a new device the number of entries that they have will be shown on their receipt.

Cash Draws

From the 1st Dec – 23rd Dec Bluesky will be giving away $1000 daily. A schedule will be provided for the draw breakdown

Final Draw

All entries accumulate to the final draw which will happen on the 23rd of December.

This promotion is targeted to all Bluesky customers.

How to Enter

Launches 26 Oct

1. Echarge $5 or more

2. Text ‘WIN’ to 4444

Launches 1 Nov

3. New Residential Sign up (Moana TV, Landline, Broadband)

4. Purchase a Falenet Echarge Card

5. A full settlement bill payment for any month

6. Purchase a new handset

Terms and Conditions

1. Corporate customers are not eligible for this promotion

2. All texts count as 1 entry and are charged 99sene per sms

3. All Echarge entries count as 1 SMS

4. Only bill payments that are settled in full will qualify. Each full bill payment will […]

NEW HIGH-END BUNDLES

PROMOTION TYPE

DATA PROMOTION

Details

For a limited time only we are offering 2 promotional bundles

1. 3200MB for $45 – valid for 14 days

2. 6000MB for $90 – valid for 14 days

Both of these bundles can be purchased through the USSD menu (*888#)

Terms and Conditions

1. Offer is available to all prepaid mobile & speednet customers
2. Bundles will expire and do not roll over.
3. $45 Plan is a promotional plan and valid until 31 Oct
4. $90 Plan revision applies to all bundles purchased from 26 Sept – 31 Oct
5. All standard bundles will still remain with exception to the $90 Plan MB revision
6. Offer valid until 30 Oct
Advertising Media
1. SMS Broadcast – will be sent out to all mobile customers throughout the duration of the promotion.
2. Facebook page – www.facebook.com/blueskysamoa
3. Twitter Page – www.twitter.com/blueskysamoa
4. Breakfast radio show
5. Press advertisement – twice a week

CALL ME BACK

Details

Call Me Back feature is a product on Bluesky SMS platform and made available to all mobile customers. The feature allows a Bluesky Mobile customer to send a SMS notification to another Bluesky mobile customer asking them to Call Me Back.

This product is available to all Bluesky mobile customers at a nominal fee of $0.05. It is made available only to Prepaid customers.

To use Call Me Back customer dials *888#. On the USSD menu Call me is shown as option 9. Customer selects Call Me Back and menu will respond with 2 steps customer needs to complete.

Upon completion, a SMS message will be sent to a B person asking them to call A person back. (screen shots shown further in PDD)

Customer must have a minimum balance of $0.05 to use this feature.
When a customer selects Call Me Back and completes the steps this will trigger a SMS notification.
1. Customer A: Dials *888#, responds with ‘9’ and enters 7600000.
2. Customer B will receive a notification from Customer A phone number with the message
“Can you please call me back.”
Customer B if they have sufficient balance can call customer A back. Standard rates apply for the call.
For every Call Me Back request sent customer A will be charged $0.05.

Terms and Conditions

1. This feature is available only to prepaid customers
2. Minimum threshold to be able to use this feature is $0.05
3. Call Me Back Requests can be sent to both Digicel & Bluesky numbers