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About Siala Lova

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So far Siala Lova has created 21 entries.

Superior 4G Plus Network

We are pleased to announce the Launch and Introduction of Our Superior 4G Plus Network in Samoa. This is by far the leading milestone and largest investment in Bluesky history since 2011. We are proud to bring to you the latest technology and be the first to introduce 4G Plus to Samoa on Tuesday 7th March 2017.

4G Plus or LTE-advance is the technology we are introducing which is the next generation of 4G or LTE. And to be the first to bring this technology to Samoa is something we are really proud of. In an ideal scenario our network could deliver more than 100mbps download and 40mbps upload. These naturally depend on many factors such as spectrum availability, and handsets the customer uses. We have conducted internal tests and the test results are mind blowing.

So what is 4G Plus? 4G Plus is another name given to the 4th Generation of mobile networks. 4G Plus (LTE-Advanced) is the new term for the enhancement of our 4G network, which allows 4G handsets to receive data from multiple bands. 4G Plus operates on two bands i.e. 1800MHz and 700MHz for a superior connection – something Samoa has never had before.

4G Plus is designed to enable a further step change in data rates.  Incorporating higher order MIMO (2×2 and beyond) and allowing carrier aggregation into a single stream, 4G Plus’ target is to achieve peak data rates of 1 billion of bits per second.

We have forty 4G sites live today and this means that we will cover more than 50% of Samoa’s population with 4G coverage. The more important fact is that 50% of our 4G coverage will have 4G Plus.  Our coverage areas will span from

Apia Town […]

By |March 30th, 2017|News|0 Comments|

Vendor Distribution Sales Representative

Position Title:Vendor Distribution Sales Representative
Role Status: Full Time
Location: Maluafou, Apia and Salelologa, Savaii
Reports to: Distribution Sales Manager
Business Unit: Distribution
Date: March 2017

Position Summary:
Responsible for establishing, coordinating, monitoring and developing the Company’s working relationship with stores and vendors to achieve distribution sales targets
Major Responsibilities

Responsible for Echarge sales targets within the defined region
Responsible for managing vendor relationships
Responsible to opening of new outlets within the defined region and meeting new outlets targets
Grow the echarge revenue within the region
The key point of contact between Bluesky and its vendors customers
Responsible for making  regular visits to stores and vendors to fulfil vendor demand
Maintain constant communication with vendors and stores to ensure high level service is maintained
Implement sales campaigns and promotions developed by Marketing
Monitor and Report on competitor activity
Responsible for Bluesky brand visibility
Responsible for handling cash and daily banking
Undertake other duties as and when directed within the scope of the role and capabilities of the incumbent and abide by all relevant policies, procedures, standards and legislation as they apply to the position.

Key Stakeholder Relationships

Internal Stakeholders:

Sales Team
Marketing Team
Customer Service Team
Finance Team

External Stakeholders:

Store Owners
Vendors
Customers

Key Requirements and Competencies

Qualifications/ Experience:

Diploma in Business  Management, Marketing/Sales or related field

OR an equivalent of 2 years relevant work experience in retail distribution, sales or customer service environment .

Knowledge/ Skills /Ability:

Essential

Clean Police report with a valid Driver’s License
Must be honest in handling cash and stock
Excellent communication (English and Samoan) and customer service skills
Goal oriented, self motivated and ability to work well independently
Flexible to work varying shifts as needed (after hours and weekend rotations)
Highly motivated and has the desire to sell and achieve sales targets

Ability to effectively communicate product features to vendors

Desirable

Flexibility to work after hours or weekends if needed for work related tasks and assignments.
Ability to promote harmonious […]

Accounting Technician

Position Title: Accounting Technician
Role Status: Full Time – Permanent
Location: Maluafou – Samoa
Reports to: Finance Manager
Business Unit: Finance/Accounts
Date: 13 March 2017
Position Summary:

The job holder is responsible for supporting the company through the Finance Department in achieving the Department and Section’s objectives. 

Key Accountabilities and Results Areas

Assist in the analysis of Bluesky cash flow forecasts in order to facilitate project build
Operate the Project costing models and produce financial reports for analysis
The effective and efficient performance of duties including finance and accounting issues.

Major Responsibilities

Assist in maintaining up-to-date project records e.g. Project Proposal, Business Case etc, contracts & agreements.
Handle and resolve enquiries to do with project costing and ensure high standards of client service are provided
Maintain good working relationships with the various Bluesky cost centre departments, suppliers and key stakeholders.
Assist in maintaining relevant sections of the Accounting Manual, company policy and guidelines.
Maintain relevant databases, registers, accounting records and files
Prepare draft submissions, reports and correspondence
Assist with the development and presentation of project management financial reporting

Key Stakeholder Relationships

Internal Stakeholders:

Finance and all Departments

External Stakeholders:

Customers
Vendors
Suppliers

Key Requirements and Competencies

Qualifications/ Experience:

Bachelor of Commerce, Accounting or related field OR
An equivalent of 4 years work experience in finance or accounts

Knowledge/ Skills /Ability:
Essential

Experience in operating computerised accounting systems
Knowledge of corporations administrative, budgetary and accounting procedures
Knowledge of and experience with databases, spreadsheets and word processing, and computerized accounting systems
Ability to interpret legislation (Public Bodies Act 2001, Companies Act, Public Finance Managment Act 2001 & other relevant legislation), company policies, company accounting manual and guidelines

Desirable

Good problem solving skills
Ability to organise and co-ordinate tasks and meet deadlines
Good supervisory skills
Ability to work as part of a team
Ability to communicate clearly in person and writing in both Samoan and English
Good interpersonal skills including the ability to create […]

Retail Sales Representative

Position Title: RETAIL SALES REPRESENTATIVE
Role Status: Full Time Employee
Location: Maluafou, Samoa
Reports to: Manager, Retail
Business Unit: Retail
Date: 13 March 2017
Position Summary:
Frontline staff responsible for providing exceptional customer service; sell Bluesky products and services, operate in a professional manner, engage customers, adhere to and maintain store standards and support teamwork. 
Key Accountabilities and Results Areas

Achieve Sales Targets
Maintain 100% No Variances for Stock and Cash Handling
90% pass rate on all Product Testing
Maintain & Manage Retail SLA’s
Maintain 95% Attendance per month
Maintain 100% Store Opening Times
Maintain 100% Stock levels at all Locations

Major Responsibilities

Provide exceptional customer service to all customers
Proactively develop the sale by providing options for the customer, overcoming sales objections
Respond to and correct billing or sales issues efficiently and effectively while adhering to departmental policies and procedure
Strive to meet individual and store sales targets
Responsible for the sale and upselling of Bluesky products and services; including cross selling of integrated and non integrated products and services
Attend regularly scheduled team meetings as required by Retail Sales Manager or Supervisor
Responsible for the sale of Bluesky products and services
Reconciliation of cash and stock without any variances
Assist in maintaining the store’s product presentation and visual objectives to company standards and floor set direction
Report all suspicious activity, cash or stock losses to the Loss prevention and store Management team
Other related duties as assigned

Key Stakeholder Relationships

Internal Stakeholders:

All departments and Managers

External Stakeholders:

Customers
Companies & Organisations

Key Requirements and Competencies

Qualifications/ Experience:

Tertiary qualifications with Certificate or a Diploma in arelated areaas standard

Knowledge/ Skills /Ability:

Must be a team player with ability to maintain a neat and presentable personality
Knowledge of telecommunications products and services a plus
Strong client relation, and presentation skills
Excellent verbal and written communication skills (both English and Samoan)
Must always have a professional appearance
Customer service oriented, with the […]

Help-Desk Coordinator

Position Title: Help-Desk Coordinator
Role Status: Full Time – Permanent
Location: Maluafou – Samoa
Reports to: Manager
Business Unit: Information Systems and Services (ISS)
Date: 19 January 2017
Position Summary:
The Helpdesk Officer is immediately responsible for ensuring that all service requests are logged entirely and is monitored throughout its service lifecycle until closure. The position is also responsible for technical support and maintains the information infrastructure of the company. Able to provide technical expertise for all network users in the areas of problem resolution, hardware, and software upgrades.
Key Accountabilities and Results Areas

·         Helpdesk Management – assigning and tracking tickets – escalation, reporting and statistical analysis of tickets

·         Desktop/Laptop support –support for physical desktops, VMs/Zero Clients and Laptops for corporate users – h/w, s/w and IP connectivity

·         Administration and maintenance of key corporate systems – JDE (or equivalent), Security Systems, Camera, AD, internal DNS and DHCP and Printer Monitoring

 
Major Responsibilities

·      First line of support for a wide range of IT service
·      Check and monitor service request on helpdesk system
·      Design reports and SLA for Helpdesk tasks based upon user feedback and requirements
·      Ensure procedures and processes for Service request resolution is adhere to
·      Direct service request to the appropriate staff
·      Draft trend reports based on database statistics
·      Conduct users trainings in the basic operation and maintenance of computers and related equipment
·      Performs maintenance and installation of company computers
·      Responsible for the performance check of company network from time to time
·      Performs all functions required to prepare and install computers and related technical equipment, including connections to the data communications network
·      Interfaces with external and internal customers on a regular basis to resolve technical issues
·      Assists in preparation and installation of software and peripheral devices
·      Assists in the diagnosis and […]

Residential Sales Representative

Position Title: Residential Sales Representative
Role Status: Full Time – Permanent
Location: Maluafou – Samoa
Reports to: Director of Sales
Business Unit: Sales
Due Date: 3rd March 2017
Position Summary:

Is the front-line company representative and responsible for all residential sales activities. Manage quality and consistency of product and service delivery.

Key Accountabilities and Results Areas

·         Services existing accounts, obtain orders and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers

·         Proactively generate residential sales in accordance with marketing and sales strategies

·          Develop a robust understanding of products and services, and keep this up to date, to ensure all residential sales meet the validated needs of the customer

 
Major Responsibilities

·         Present and sell company products and services to current and potential customers.
·         Meet sales goals and objectives assigned by Sales Manager.
·         Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
·         Identify sales prospects and contact these and other customers as assigned.
·         Prepare presentations, proposals and sales contracts.
·         Develop and maintain sales materials and current product knowledge.
·         Establish and maintain current customer and potential customer relationships.
·         Prepare paperwork to activate and maintain contract services.
·         Prepare a variety of status reports, including activity, closings, follow-ups, and adherence to targets.
·         Manage account services through quality checks and other follow – up
·         Identify and resolve client concerns.
·         Handle customer complaints.
·         Coordinate with other departments to accomplish the work required to close sales.
·         Assist and participate in the implementation of company marketing plans as needed.
·         Participate in proactive team efforts to achieve departmental and company goals.
·         Provide leadership to others through example and sharing of knowledge/skills
·         Other duties as required.
 

 
 Key Stakeholder Relationships

Internal Stakeholders:

·       Sales
·       Customer Service Department
·       All departments […]

Business Sales Executive

Position Title: Business Sales Executive
Role Status: Full Time – Permanent
Location: Maluafou – Samoa
Reports to: Director of Sales
Business Unit: Sales
Date: 17 October 2016
Position Summary:

This role is the key point of contact between Bluesky and its business clients. It requires planning, directing and controlling all business sales activities in the allocated territory. It is responsible for the maximisation of sales for Bluesky’s products to its business accounts.

Key Accountabilities and Results Areas

·         Identify sales opportunities and develop new business accounts; achieve sales targets for a wide range of Bluesky services and products.
 

·         Initiate and develop ideas & strategies to obtain more sales activities.

·          Effective and efficient performance of sales duties including reporting and managing sales issues.

 Major Responsibilities

·         Identify large corporate or government/ministry sales prospects through face to face solicitation of targeted prospects within an assigned territory or following leads from internal and/or external sources
·         Achieve new sales quotas and maintain established business customers in an assigned territory
·         Arrange and conduct product demonstrations and presentations
·         Monitor industry and competitor sales and product strategies, and promotional campaigns and communicate to Director of Sales on a regular basis.
·         Negotiate price and volume discounts within well-defined schedules and guidelines
·         Maintain regular contact new and existing customers to identify new business opportunities
·         Progressive managing an opportunity pipeline (funnel), closing all possible opportunities to achieve monthly targets.
·         Upkeep of proposal and contract records
·         Daily liaison with Sales Support team and other internal teams (customer service, marketing, technical) to provide information and ensure that customers receive excellent customer service.
·         Provide detailed information and reports to management as and when required.
·         Complete small, short-term projects with weekly to quarterly timeframes; perform ongoing, regular assigned tasks on a weekly/monthly basis
·         Provide Business and Residential Sales […]

Introducing New Home Internet Plans

Terms & Conditions

Offer applies to postpaid residential customers only. Postpaid plans are subject to at-least a 12-month contract. Free 3GB is loaded by 1GB each month for 3 months and valid to use for the first 5 days of the billing month. Installation is Free. Equipment of ADSL Modem is required and costs $99. Existing customers can upgrade to new plans anytime by notifying our sales team. Sales reps are Fuatino (7500723) and Tualima (7500816).

MoanaTV Christmas Offer

1. Promotion applies to new residential customers in the Moana TV coverage area

2. Promotion applies to Prepaid customers only.

3. Contractual term is for the duration of two months.

4. Equipment remains Bluesky property throughout the promotional period

5. Equipment must be returned to Bluesky Maluafou Office if customer does not want to continue after the promotional period.

6. If equipment is not returned within 15 business days from last date of service, Bluesky has the right to remove from the customer’s home.

7. Customer will be charged for the full upfront cost of installation and equipment if equipment is returned damaged in any way.

8. Damages to the equipment due to natural causes is the responsibility of the customer.

9. If customer wishes to continue the service, they must re-sign a 24 month contract at regular monthly plan price

LET’S CELEBRATE CHRISTMAS CAMPAIGN

Promotion Dates

Start: Wed 26 Oct, 2016

Ends: Thurs 22 Dec, 2016

Promotion Details

Let’s Celebrate Christmas this year with Bluesky! Bluesky is giving away a 2016 Toyota Hilux for a lucky person as well as an opportunity to win cash prizes of up to $23,000 for Christmas.

Bluesky have created an umbrella tagline ‘Let’s Celebrate!’ to encourage people to celebrate this festive season, whether it be with family, a new job or even a new baby. This is the season to Celebrate! For customers that echarge or sends a SMS to the short code they will instantly receive a notification advising that they have won an entry into the Lets Celebrate Promotion. For SMS customers, it will also show the total number of entries that they up to that point. For those who sign up for a new service, pay their bill or purchases a new device the number of entries that they have will be shown on their receipt.

Cash Draws

From the 1st Dec – 23rd Dec Bluesky will be giving away $1000 daily. A schedule will be provided for the draw breakdown

Final Draw

All entries accumulate to the final draw which will happen on the 23rd of December.

This promotion is targeted to all Bluesky customers.

How to Enter

Launches 26 Oct

1. Echarge $5 or more

2. Text ‘WIN’ to 4444

Launches 1 Nov

3. New Residential Sign up (Moana TV, Landline, Broadband)

4. Purchase a Falenet Echarge Card

5. A full settlement bill payment for any month

6. Purchase a new handset

Terms and Conditions

1. Corporate customers are not eligible for this promotion

2. All texts count as 1 entry and are charged 99sene per sms

3. All Echarge entries count as 1 SMS

4. Only bill payments that are settled in full will qualify. Each full bill payment will […]